1. Please navigate to our Returns Center here and fill out the form.
2. Once your return is authorized you will be able to download and print a Canada Post return shipping label.
3. Carefully pack the order up ensuring the contents cannot move and have a buffer between the outside walls of the box - items damaged in return transit are not eligible for a refund.
4. Drop the package off at the nearest UPS location within 5 business days.
Once your return is received at the store we will review the contents to ensure they meet our return policy requirements outlined above. Once approved we will issue a refund and notify you via a confirmation email. We are only able to credit the original credit card used to make the purchase. Please allow 3-6 business days for refunds to appear on your credit statement.